Reservations, takeaways, complaints, supplier orders — most of the revenue a Hong Kong restaurant loses each day is simply business nobody answered in time.
We start with WhatsApp ordering for Hong Kong restaurants, then automate reservations, complaint follow-up and multi-branch reporting — handling peak season without extra headcount.
Order to reply
Peak-hour bookings
Never off duty
These four are what we see most often in Hong Kong companies like yours. Not theory — money leaving the business every month.
Front-of-house is taking orders, nobody picks up the phone, and the caller dials the next restaurant.
You depend on delivery apps that skim 25–35% of every order — the more you sell, the more you lose.
Customers order on WhatsApp, staff copy it onto paper, and orders get mistyped, missed or mis-quoted.
To find out which branch traded well today, the owner waits for month-end accounts.
You do not need all of it at once — most clients start with the single most painful item.
Auto-take bookings, auto-reply, auto-promote.
One shared inbox across branches and staff.
Own ordering system, e-payment, auto-generated dockets.
Answers opening hours, address, bookings and menu 24/7.
Read demand, forecast purchasing, track spend per head.
These are typical ranges. Real numbers depend on your volume, order value and current process — we will quote you actual figures.
Moving orders to your own channel removes delivery-platform commission entirely.
Automated answering never misses a booking, so peak-hour volume rises.
Manual reconciliation becomes an automatic report.
The four items below show how profit that was leaking away flows back into your business once the work is automated. Not a theory, but a result you can check against your own figures.
The system records each guest's visit cycle and preferred dishes. When a regular passes their usual interval, it sends a greeting with an offer tailored to them.
Guests move from the delivery platforms to your own WhatsApp or web ordering, and payment lands directly in your account.
Using past order data, the system prompts the sides and sets most often ordered alongside, right inside the ordering flow.
During off-peak hours the system pushes a same-day offer to guests nearby.
A 15-minute call is enough for us to point out the one or two things worth automating first. No charge, no hard sell.
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