A tailor-trained AI chatbot, not generic ChatGPT — we fine-tune with your company's real product data, policies and FAQs. Cantonese + English bilingual, working 24 hours without rest.
Available All Year
Cantonese + English
Support Workload
The same chatbot can be deployed across platforms, sharing one knowledge base:
Generic chatbots just make things up. We train on your company's real data:
Opening hours, address, price, service scope — the things clients ask constantly, answered instantly.
Understand client needs and recommend the best product, up-sell / cross-sell.
Book times directly in chat, connected to your calendar system.
Enter an order number and AI checks status instantly. No manual system checks.
Complex cases the AI can't handle are auto-transferred to a human, with chat history.
Most-asked questions, client satisfaction, escape rate — clear on a dashboard.
Clinic bookings, common symptom enquiries, medication info, follow-up reminders.
Product enquiries, store stock, return policy, member points enquiries.
Product comparison, application status, document submission reminders, compliance FAQs.
Course enquiries, trial bookings, tuition info, class reminders.
Listing enquiries, viewing bookings, mortgage info, area introductions.
Troubleshooting, onboarding guides, API documentation Q&A.
Not awkward machine-translated Chinese. Natively trained in Cantonese, understands colloquialisms and emoji.
Not just wiring up a ChatGPT API. We genuinely fine-tune with your data.
AI handles first line, complex cases auto-escalate to humans. Not replacing your team.
After launch we analyse conversation logs to continuously improve accuracy and coverage.
Tell us about your support needs — we'll assess whether a chatbot fits your business.
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