Turn WhatsApp into
Your 24/7
Smart Sales Team

Nine in ten Hong Kongers use WhatsApp. Stop replying to clients one by one — our solution automates replies, broadcasts, booking reminders and client categorisation — all in Cantonese — so your team can focus on higher-value work.

24/7

24/7 Automatic Operation

-70%

Customer Service Reply Time

Cantonese

Native NLP Support

Smart Auto-Reply
Not Canned Responses

Traditional auto-reply is just "thanks for your enquiry, we will reply soon". Our solution understands message content and responds appropriately based on keywords, client type and time.

  • Automatic FAQ answers: opening hours, address, price, service scope
  • Keyword triggers: detect keywords like "quote", "booking", "complaint" and auto-route
  • Outside hours: auto-reply after office hours + auto-remind colleagues to follow up next day
  • Context-aware: remembers conversation history, never asks the same question twice
🤖

Smart Replies

Cantonese NLP Engine

Precise Broadcasting
Not Spamming

Send promotional messages to many clients at once, but precisely. Our system supports client segmentation, scheduled sending and A/B testing to avoid WhatsApp bans.

  • Client segmentation: group by spending habits, area, last interaction time
  • Scheduled sending: set send times in advance, avoiding late night
  • Personalization: insert client name and last purchase into each message
  • Performance tracking: open rate, click rate and conversion rate in real time
📢

Precise Broadcast

Segmentation + Scheduling + Tracking

Automatic Booking Reminders
Fewer No-Shows

Booking confirmation, day-before reminders and same-day notifications — fully automatic. Clients confirm / reschedule / cancel directly on WhatsApp, no phone call needed.

  • Auto-send booking confirmation + calendar integration (Google Calendar / Outlook)
  • Automatic reminder 24 hours before, one-tap confirm
  • Clients can reschedule via WhatsApp reply, auto-updating the calendar
  • No-show rate cut by 40-60% on average
📅

Booking Management

Zero No-Show

More Features

Beyond the three core features, our solution also includes:

🏷️

Client Tagging

Automatic tagging: new client, VIP, awaiting follow-up, closed. For precise marketing later.

📋

WhatsApp Catalog

Product catalogue shown directly in WhatsApp — clients can browse and order without leaving the app.

💳

Payment Integration

Integrates Stripe / PayMe / FPS so clients pay directly within WhatsApp.

📊

Analytics Dashboard

Message volume, reply rate, popular queries, client satisfaction — clear at a glance.

🔄

CRM / ERP Sync

Seamlessly connects to your existing systems. Client data and order status sync in real time.

👥

Multi-User Collaboration

The team shares one WhatsApp number with auto-assigned conversations and internal notes.

Suitable Industries

Different industries, different approaches:

🏥 Clinic / Medical

Booking + Follow-up Reminders

Patients book on WhatsApp, auto-confirm and get day-before reminders. Cuts no-shows by up to 50%.

💇 Beauty / Salon

Member Promotions + Booking

VIP birthday offers, new-treatment promotions and auto booking management. Boosts repeat rate.

🏠 Property

Property Enquiries + Viewing Bookings

Auto-reply to buyer enquiries about listings and prices, and schedule viewings automatically.

📦 Retail / E-Commerce

Order Notifications + Support

Order confirmation, dispatch notice and logistics tracking — all automated on WhatsApp.

🎓 Education Centre

Trial Class Sign-up + Parent Communication

Auto-handle trial enquiries, enrolment and class reminders. Parents can request leave on WhatsApp.

🍽️ Food & Beverage

Table Booking + Takeaway Orders

Clients book tables, view the menu and order takeaway on WhatsApp. Auto-confirm + pickup notification.

Why Choose Us

🇭🇰

Cantonese First

Most WhatsApp tools are English-only. Our NLP engine natively supports Cantonese — typing, voice and emoji.

🔌

Seamless Integration

Not a standalone tool — connects to your existing CRM, ERP and booking systems so data stays unified.

🛡️

Compliance Safe

Compliant with WhatsApp Business API — no account bans. Includes rate limiting and legal opt-out.

💵

SME Pricing

Usage-based pricing, not enterprise-only. Starting from a few hundred dollars a month.

Ready to Upgrade Your WhatsApp?

WhatsApp us at 👉 +852 6917 8447, or leave your contact and we'll demo it for you.

💬 WhatsApp Us →