One WhatsApp number used by the whole team. Unified client enquiries, auto-assignment, AI-assisted replies and internal notes — no more forwarding messages or borrowing a colleague's phone.
Shared by the Whole Team
Smart Assignment
Efficiency Boost
All client messages in one inbox. Different team members see them simultaneously and reply without double-replying.
New enquiries are auto-assigned to the right colleague — by workload, expertise, or round-robin rotation.
When a colleague replies to a client, AI suggests replies in real time — not fully automatic, but suggestions you confirm before sending. Saves typing time.
Colleagues can leave internal notes in the same chat, invisible to the client.
Custom labels: new client, VIP, urgent, awaiting quote — easy categorisation.
How many clients each handles, response time, resolution rate — visible to the boss.
Set response-time targets — overdue items auto-escalate to the manager.
All conversations auto-sync to the CRM — no manual data entry.
Web dashboard + mobile app to reply to clients anytime, anywhere.
Face-to-face onboarding + training. Not a foreign SaaS that only gives you tutorial videos.
Connects to your existing CRM, ERP and booking systems. Not a separate silo.
Compliant with WhatsApp Business API. Client data is encrypted with an audit log.
Priced by team size, not per-user. Affordable for SMEs.
Tell us about your team's workflow and we'll demo how collaboration works.
Book Demo →